SHIPPING & RETURNS
From 1 January 2021:
Free Standard shipment on orders over $60
Standard shipment $9.95, please allow 3-7 business days for delivery. (WA 3, rest of Australia 7 days)
Free Express shipment on orders over $100
Express shipping $12.95, please allow 1-3 business days for delivery during COVID post delivery pressures.
Rest of the World
Standard shipping $12.95, please allow 7-11 business days for delivery- depending on your post code and COVID delays.
Express is not available world wide sorry.
All orders are shipped within 2 business days, we often ship the same day.
If you have any questions please contact us by email
Or phone us +61 8 9388 3004
Your bank payment receipt will show you have made a payment to Simple Solutions International.
Ecowomen is a subsidiary to Simple Solutions International Pty Ltd. Both located in WA and family owned and run.
Refund and Returns
Your satisfaction is our first priority at Ecowomen. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 30 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.
To return an item, please send it to:
PO Box 71,
Vasse, WA 6280
Please include the following information:
Your Order number if known (appears on the top of the confirmation email)
Your name and address
A description of the item you are returning
Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
Please note opened packages are not returnable for hygiene and quality assurance reasons.
Faulty products are always returnable.
If you need to talk to us please don’t hesitate to call +61 8 9388 3004