SHIPPING & RETURNS

 

Shipping Information

Australia wide

From 1 January 2021:

Free Standard shipment on orders over $60

Standard shipment $9.95, please allow 3-7 business days for delivery. (WA 3, rest of Australia 7 days)
Free Express shipment on orders over $100

Express shipping $12.95, please allow 1-3 business days for delivery during COVID post delivery pressures.

Rest of the World
Standard shipping $12.95, please allow 7-11 business days for delivery- depending on your post code and COVID delays.
Express is not available world wide sorry.


All orders are shipped within 2 business days, we often ship the same day.
If you have any questions please contact us by email sales@ecowomen.com.au
Or phone us +61 8 9388 3004

Your bank payment receipt will show you have made a payment to Simple Solutions International.

Ecowomen is a subsidiary to Simple Solutions International Pty Ltd. Both located in WA and family owned and run.

Refund and Returns

Your satisfaction is our first priority at Ecowomen. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 30 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

 

 

Returns Process

To return an item, please send it to:

Ecowomen
PO Box 71,
Vasse, WA 6280
Australia

Please include the following information:

  • Your Order number if known (appears on the top of the confirmation email)

  • Your name and address

  • A description of the item you are returning

  • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.


Please note opened packages are not returnable for hygiene and quality assurance reasons.

Faulty products are always returnable.
If you need to talk to us please don’t hesitate to call +61 8 9388 3004

ecowomen

CONTACT

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Dunsborough 

Western Australia

Ph +61 8 9388 3004

+61 8 414 270 252

Info@ecowomen.com.au

WA Family Owned & Operated

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